CSCW includes techniques and tools to support computer software coordination and development on the Web.
CollabNet - CollabNet provides companies with solutions for Collaborative Software Development (CSD) by combining a Web-based software application with a suite of consulting services.
MEASURING THE TRUE BUSINESS BENEFITS OF WEB COLLABORATION - A white paper, sponsored by WebEx Communications, September 2005; a free downloadable file. Although this paper is advocating for the WebEx suite of services, it does a good job of illustrating how to determine the Return on Investment(ROI)from acquiring and using a web collaboration tool(such as WebEx). It explains how to quantify business value and productivity benefits and provides a concrete example.
DACS Gold Practice Initiative
